Bullion Direct

23499595_sBullion Direct has quickly become one of the most popular and effective companies for buying bullion online. The company is based in Texas, and offers Gold, Platinum, Palladium and Silver bullion to investors. It uses a very unique platform to make sales. Since 2000, BullionDirect.com has been in business.

The website is managed by experienced professionals with years of experience of investing in gold IRAs, bullion & coins. It is one of the first few companies to bring bullion sales on the Internet. The company offers a wide range of coins and bars in their catalog. In addition to this, it also gives you the option to use a unique trading platform. It is called the Nucleo Exchange. In this Bullion Direct review, we will explain every aspect of the company.

The Unique Platform – The Nucleo Exchange

According to every review of Bullion Direct, this is a very unique order matching system. It has been patented by the company to provide customers with some exceptional services. In simple terms, this platform enables the company to be the middleman of your financial transaction. Due to this, investors are able to place some trades using this software.

Bullion Direct uses this specific system to match an investor’s purchase order to some other investor’s sell order before shipping the physical bullion. When it comes to prices, Bullion Direct’s prices are considered to be a bit higher over spot compare to other bullion websites. However, the quality of service offered by the company is worth the price.

It is worth mentioning that the website is very easy to navigate and explore. Most importantly, it has a secure and simple checkout process that using an effective Verisign software. Unlike other companies where customer service issues have been a problem, this one provides exceptional customer service.

Insurance and Shipping Rates of the Company

According to every Bullion Direct review, customers love that the company’s packages are completely insured, and shipped through UPS, FedEx, USPS and other services with discreet packaging. Moreover, a customer is also able to track his package when it’s in transit. You just need to visit the website, and click ‘Track a Package’ section of the left side of your screen.

It is worth mentioning that Bullion Direct also provides customers with email updates throughout the process of ordering bullion. The company’s shipping rates are appropriately based on the weight of every package and destination. In most cases, the shipping rates are around $20. Shipping rates may be more on the basis of the weight and location of the package.

Ease of Use

As mentioned earlier, navigation throughout this bullion or precious metal website is very easy and convenient. However, some visitors feel that the website may be a bit overwhelming. It offers a lot of information that may seem overwhelming to beginners. The information on the website is constantly updated, and provides serious investors with some useful opportunities and insights.

Some visitors feel the information keeps continuously changing. However, when you leave the homepage, and open the catalog or some other pages on the website, you won’t notice any constant change of information. The pages will be easier to view, and everything will be more convenient.

The website also features a huge database of articles. The information provided in these articles can be very useful for investors. The articles cover a lot of topics, including IRS reporting, investing, information on how Nucleo works, security policies and more.

Help & Support

As mentioned above, Bullion Direct offers exceptional customer service. You can seek help via phone and email support. While sending a concern or question through email, you need to fill a pre-designed form. You can also talk to a customer care executive through live chat. However, this can only be done when you’ve logged in to your account. The live chat is only meant for general questions. If you have inquiries regarding specific departments, you need to send an email.

Both the Nucleo Exchange and catalog give this online bullion service a wide range of products. Although you may experience some difficulties with the home page of the website, you will be very pleased with the numerous resources available to help you make an informed choice. This company can be a good choice if you want to invest in precious metals for the first time. Some additional resources provided by the company will help you throughout the process.

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